Shipping policy

Shipping Policy

Thank you for shopping with The Rose Lash Co.. We are committed to providing fast and reliable shipping for all orders.

Processing Time

Orders are typically processed within 1–3 business days after payment is received. Processing times may be longer during holidays, sales, or high-volume periods.

Orders are not processed or shipped on weekends or holidays.

Shipping Time

Shipping times vary based on the shipping method selected at checkout and the customer’s location. Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Tracking Information

Once your order has shipped, you will receive a tracking number via email to monitor your delivery status.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. The Rose Lash Co. is not responsible for packages shipped to incorrect addresses entered by the customer.

Lost, Stolen, or Delayed Packages

The Rose Lash Co. is not responsible for lost, stolen, delayed, or damaged packages once they have been transferred to the shipping carrier. If you experience a shipping issue, please contact the carrier directly to file a claim.

Returned Packages

If a package is returned due to an incorrect address or failed delivery attempts, the customer may be responsible for additional shipping fees to resend the order.