Return & Refund Policy

At The Rose Lash Co., we take pride in providing high-quality professional lash products. Due to the nature of our products and for sanitary reasons, all sales are final.

No Returns or Refunds

We do not accept returns, exchanges, or refunds on any products purchased through our website or authorized sales channels.

Please review your order carefully before completing your purchase.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at contact@theroselashco.com with your order number and clear photos of the issue. We will review the situation and work to resolve it promptly.

Shipping Issues

The Rose Lash Co. is not responsible for delays, lost packages, or carrier-related shipping issues once an order has been shipped. Please contact the shipping carrier directly for assistance.

By placing an order, you agree to this policy.